Privacy Policy
Effective Date: November 1 2026
Discretion is central to our work. This policy explains what personal information Chef Kaylee collects, how we use and protect it, and the choices you have when you visit our website, inquire about our services, or subscribe to our newsletter.
the short version
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We collect only what we need to cook for you, answer your questions, and run our business.
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We do not sell your inquiry or client information.
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We never name, photograph, or describe a client or their home in our marketing without prior written permission.
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We limit access to your inquiry information to the team members and service providers who need it to support our business.
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You can ask us to correct or delete your information, or unsubscribe from marketing emails, at any time.
1 · who we are
Chef Kaylee LLC (“Chef Kaylee,” “we,” “us”) is a private chef, meal prep, catering, and lifestyle service based in Cleveland, Ohio. This policy explains how we handle personal information collected through our website, inquiry and application forms, email newsletter, social media interactions, and communications related to our services.
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Questions about this policy can be sent to chefkaylee@chefkaylee.com.
2 · what we collect
What you tell us. When you fill out an inquiry form, request a quote, apply as a performance partner, or subscribe to our newsletter, we may collect:
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Your name, email address, phone number, and city or region
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Whether you are writing for yourself or on behalf of someone else
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The service you are interested in, event details, and anything you choose to add
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How you found us
What we collect automatically. Like most websites, ours collects basic technical information when you visit: your device and browser type, approximate location, the pages you view, how long you stay, and the page that referred you. We collect this through cookies and similar technologies.
What we learn from our network. If a trainer, agent, dietitian, or existing client refers you, they may share your name and contact details with us so that we can reach out. We keep that information to a minimum and use it only to follow up on the referral.
3 · sensitive information
If you become a client, we may need information about your dietary needs, allergies, food intolerances, training load, or health goals to prepare meals that are safe, thoughtfully tailored, and aligned with your needs.
We collect this only from you or your authorized representative, and only what is necessary for your menu. Access is limited to the chefs and team members who need it to plan and prepare your meals, along with service providers supporting its secure storage and handling. It is never used in our marketing, sold, or shared for advertising.
Please avoid including medical details in our website inquiry form. You can share relevant information later, directly with your chef.
4 · how we use your information
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To respond to your inquiry and be your single point of contact
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To plan, price, and deliver private chef, meal prep, catering, and housekeeping services
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To send our weekly menu and newsletter, if you subscribe
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To improve our website, content, and services
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To measure which of our marketing reaches people, so that we spend wisely
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To keep our business secure and meet our legal obligations
5 · cookies and advertising
Our website uses cookies and similar tools to remember your preferences and understand how the site is used. We also use advertising technologies, including pixels and tags from Google and Meta, to measure the results of our advertising and to show our content to people who have visited our site or engaged with us. These tools may collect information such as the pages you visit and the actions you take.
Depending on the technology and applicable law, disclosures of browsing information to advertising partners may be considered a “sale” or “sharing” of personal information for targeted advertising.
You can control this in several ways:
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Use the cookie banner on our site to decline non-essential cookies.
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Adjust your browser settings to block or delete cookies.
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Opt out of personalized advertising through your Google and Meta ad settings, or through the Digital Advertising Alliance at https://optout.aboutads.info.
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Enable a browser setting such as Global Privacy Control. We honor it where required by law.
Advertising-platform settings and industry opt-out tools may not stop all collection of browsing information.
We do not use your inquiry details, such as what you tell us about your household, to target advertising.
6 · how we share your information
We do not publish client names, post identifying photographs of clients or their homes, or identify any person or team as a client without prior written permission. Anything we share publicly is reviewed for identifying details before it goes live.
7 · our promise of discretion
We keep inquiry information for as long as it is useful in responding to you, and for a reasonable period afterward in case you return. We keep client records for the length of our service relationship and as needed for legal, tax, and safety reasons.
Newsletter subscribers stay on our mailing list until they unsubscribe. We may retain a limited record of an unsubscribe request to ensure we respect that choice.
When information is no longer needed, we delete it or make it anonymous.
8 · how long we keep your information
We use reasonable administrative, technical, and physical safeguards, including restricted access, reputable platforms, and confidentiality obligations for everyone on our team.
No system is perfectly secure, and we cannot guarantee absolute security. If a security incident occurs, we will provide any notifications required by applicable law.
9 · how we protect it
We use reasonable administrative, technical, and physical safeguards, including restricted access, reputable platforms, and confidentiality obligations for everyone on our team.
No system is perfectly secure, and we cannot guarantee absolute security. If a security incident occurs, we will provide any notifications required by applicable law.
10 · your choices and rights
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Unsubscribe. Marketing emails include an unsubscribe link, and you can also write to us. You may still receive messages necessary to respond to an inquiry or provide services.
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Access and correction. You may ask what personal information we hold about you and ask us to correct it.
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Deletion. You may ask us to delete your information, subject to applicable exceptions, including legal and safety obligations.
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Opt out of advertising. See Section 5.
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Depending on where you live and which laws apply, you may have additional rights, including rights to access, receive a copy of, delete, or correct your personal information, and to opt out of its sale, sharing, or use for targeted advertising.
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We accept privacy requests from any visitor. To make a request, email chefkaylee@chefkaylee.com and tell us what you would like. We may need to verify your identity before acting, and we will respond as required by applicable law. Where applicable, you may also use an authorized agent or appeal a denied request by contacting us.
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You will not be treated differently for exercising your privacy rights.
11 · children
Our website is intended for adults, and our services are arranged through adults. We do not knowingly collect personal information directly from children under 13 through our website. Parents or authorized representatives may provide dietary information about children as needed for our services.
If you believe a child has submitted personal information directly to us through the website, please contact us so we can investigate and delete it as appropriate.
12 · links to other sites
Our site links to third-party services, including Instagram, LinkedIn, Typeform, and the websites of our partners. Their privacy practices are their own, and we encourage you to read their privacy policies.
13 · where your information is stored
We operate in the United States. Your information may be stored and processed in the United States and other countries where our service providers operate. Privacy laws in those locations may differ from those where you live. Any applicable rights and protections continue to apply.
14 · changes to this policy
We may update this policy as our services grow. When we do, we will change the effective date above, and for significant changes, we will let newsletter subscribers know.